Compare products

"really really disappointed"

"the camera has also become cloudy as moisture has leaked into the sealed lens despite being in a sheltered location thus making the image quality extremely poor"

"i would give this camera more stars if it wasn’t for the unresolved issue that has caused two cameras original and then replacement to go offline when ir night vision is on and it goes dark!"

"the camera produces good quality pictures but the software is very very limited"

"turn them off and the image is exactly the same without the false triggers"

"overall unreliable & very costly to subscribe to the yi cloud do not waste your money on this product"

"so pretty useless as the 2"

"first two cameras i bought were great but the third and fourth are very blurry?"

"the online storage is very expensive per month even the minimum 7day plan"

"only gripe is that the playback on my iphone jumps to first recording of the day instead of the clip i want to see"

"its will even detects flies or spider which creates false alarm"

"makes outside wiring more difficult that it needs to be especially if you need to run the cable through walls"

"had mine a while now can't fault them 👍"

"whilst using the app on ios it’s a lottery if you can connect to live view and when you do it doesn’t last for long before it loses connection whilst it tries to reconnect immediately it very rarely does even closing and restarting the app or switching the cameras power supply off and on again doesn’t work"

"a couple of weeks later and the alerts have stopped working"

"amazon that a great job of getting it to me asap setup was easy the only negative was that the lead that came with it wasn't quite long enough"

"the biggest issue is the angle of view"

"one other issue i came across but was easily sorted was the ir light ring"

"good design however does not work"

"initially i had the phone alerts set up but this got really annoying getting alerts every couple of minutes so switched that off but this would be a great tool where there is not a lot of traffic setting it off and i will be using that on the garden cam once that's set up"

"it would have benefited from a smaller plug to get through a wall rather than the full sized usb plug but not a major issue"

"the visual is very good the sound is quite distorted"

"my only gripe with this model is the lack of zoning to only alert in specific areas the ability to set sensitivity is rather poor too so this needs to be improved upon"

"worst thing i have ever bought!"

"this product is poor quality"

"0 10 playback on app absolutely atrocious"

"you're likely to need to drill a hole through your wall if you aren't capable of this yourself bear in mind this is a cheap camera but paying for skilled people to install it won't be cheap"

"great picture quality but poor microphone with a lot of noise and cannot hear clearly"

"even if it does detect motion the alert takes forever to come through"

"poor really"

"as overall waste of money because of poor quality software"

"useless crap"

"it is pretty loud and if that goes off 10 times at night i could not imagine you would have a good night sleep and wouldn't be the best neighbor to have"

"so far one of my yi home outdoor cameras is turned off blind but it is still working periodically at the back recordings sometimes"

"this has some intermittent network disconnection but we dont keep it on for 24x7 so its ok"

"i’ve sent about 15 emails with no resolution they just keep telling me to uninstall and reinstall"

"i see little point in having evidence of a security issue on camera and the camera is then illegally removed along with the sd card holding the images"

"the app is really easy to use and setup was quick and simple only issues i have was the wireing is to short and the time that was taken to fix the notification error was too long other than that i would recommend this product"

"there is nothing in the description that is informing the buyer what the socket configuration is on the power adapter"

"integration with alexa show also doesnt work "

"the app is really buggy and crashes all the time"

"it renders the sound useless"

"video quality blurry and seems more like 720p not 1080p"

"moreover and this is totally unacceptable the yi customer support refused to help me with my camera because it is out of warranty"

"motion detection is good unfortunately this means a lot of false activations from birds flies and raindrops"

"you cannot record from this camera using any industry standard security equipment : the product is locked down and you are forced into their subscription services"

"absolute rubbish goes offline every night at 18:36 tried resetting it many times but sit no luck avod"

"night vision clarity is average poor if you zoom in"

"seem to cope quite well with inclement weather in the uk"

"very randomly it sending alert to me even i am right standing in front of it waving my hand it does not detect any moment"

"wifi is not very good i had to buy a power line wifi repeater but even then when i check the 24 7 cloud recording you get 5 30min dead spots where nothing has been recorded!"

"so not really something to complain about"

"camera has developed two faults"

"i get alert notifications on my phone but can't look at them due to this so basically after installing and setting up it is completely useless"

"this is a replacement for one that went wrong"

"left it off for a month or two while i decided what to do with it amd now it doesnt connect"

"the camera itself it noticable enough to deter unwanted visitors at night but not an eye sore outside the house"

"i have looked online and this is a long standing known issue that yi don't seem to be able to or want to fix"

"the app supporting them is totally unreliable the cloud service fails after about 3 minutes and logs out all cameras in valid subscriptions customer service is an automated zendesk response and nothing more"

"would recommend without hesitation"

"sadly this leaves me with gaps in my intended coverage"

"wifi is a little flakey at times the wired option is preferable if you can run a cable from the camera to your router"

"the biggest annoyance though is the stupidly short usb power lead that comes hard wired to the damn thing"

"it appears the sd card slot is not very well aligned with the slot in the plastic as i almost did it again when i tried reinserting it"

"raindrops snowdrops any fly or bug that gets close to it a flash of light basically anything that changes the pixel you will be alerted i have changed the settings for alertness and sensitivity to low and i get about 8 10 alert update every night if it rains so it kind of defeats the purpose as i now tend to ignore all alerts and it becomes useless now this bring me to the alert noise could you imagine if you had that turned on?"

"update: vertical axis rotation has failed completely as return window closed 1 month"

"camera has gone faulty after a month"

"however after several months the camera lost its connection to my account so i have tried to re pair it but the reset button doesn't work so it is now a useless brick attached to the wall with a cable that has been drilled through the wall and sealed in place"

"it also comes with a screw driver but that's for the sd card port"

"there is a firmware hack to enable that but its still not as good as i would like it to be"

"however mine came faulty the wall fitting it wobbly meaning the camera doesn’t stay at the correct angle"

"so you cannot use one of the better 3rd party software available on the market so most importantly you will then be tied to the yi premium cloud service that you need to pay a subscription for"

"nighttime pic quality rubbish"

"their cloud service is incredibly poor where the cloud service doesnt allow you to playback recordings and also with no auto renewal feature meaning your cover can be disabled without you knowing "

"phone support says the right things but is equally ineffective"

"however there is a major flaw if relying on the sd card storage as the quality of the video files is terrible"

"if i set it to low sensitivity it ignores the lights but also ignore people and only records when i pull my car onto the drive"

"the most annoying thing is that i can't record straight to my nas"

"the camera audio would be good but there is a manufacturing fault with these cameras where they are sensitive to wifi probably due to poor shielding on the hardware"

"i had the gen 2 yi 1080p home camera and liked it but i was monitoring outside through a window and so had some glare issues off the window pane"

"it just doesnt exist"

"the activity clip is only 6 seconds long which is really inadequate if you are looking to collect evidence after an incident"

"just states send fail error"

"never had any internet issues either and live in remote area where internet isn’t the best"

"it’s so narrow it’s useless for anything in a domestic setting unless you are trying to capture a long thin garden"

"i have consulted yi helpdesk about this who suggested i use another sd card or reformat both of which i've tried and still have the same issue"

"either way i will be returning it back to amazon"

"so it would not work "

"i had to upgrade the firmware manually my cameras wouldn't connect to the wifi without that and frankly it's very poorly explained"

"all for them to ignore the problem and not get back to me"

"espeically since this is not a cheap item"

"you cannot easily hear voice coming from camera live view is almost impossible even using the yi cloud"

"multiple lengthy periods where the cloud backup is unavailable thus rendering the camera useless as a security tool"

"utter disappointment i’ll send them back"

"sure the framerate isn't fantastic but consider the price tag so no complain there"

"sadly i have missed the amazon return deadline"

"with this one if you zoom in then it's useless and even on standard zoom you can't read car number plates"

"at first it has this really annoying buzzing noise and it was constant"

"otherwise these are still great security cameras with a great app and i would still recommend them just seal the front holes"

"yi should include poe power over ethernet"

"no major complaints though"

"whilst using the app on ios it’s a lottery if you can connect to live view and when you do it doesn’t last for long before it loses connection whilst it tries to reconnect immediately it very rarely does even closing and restarting the app or switching the cameras power supply off and on again doesn’t work"

"ended up returning as cable not really long enough for any external points"

"all software technicians know about its issue and tricks"

"it works really well in every aspect except 2 areas: sound: when i enable audio there is a very loud crackling sound almost like listening to rice crispies"

"think of apple packaging as this is almost a carbon copy of it"

"tried contacting support without success "

"otherwise with this price no further complaint"

"i will break down the pros and cons pros mid range price for a well built product"

"i had the gen 2 yi 1080p home camera and liked it but i was monitoring outside through a window and so had some glare issues off the window pane"

"it feels like too much effort was put into pushing users to the payed cloud services rather than focusing on the free functionality side"

"if they correct the sensitivity of the motion detection and add zone control horizontal and vertical then this would be a difficult product to beat in this price range"

"unfortunately at night when the night vision kicks in there is too much reflection from number plates and its very rare it will pick them up"

"more worryingly i've reinstalled the app in an attempt to set it all up again and can't now log in to my yi account"

"same problem with the rain"

"also extending usb can be costly since cheap cables will just turn the camera off if night vision is used"

"after contacting customer service multiple times and sending all the proof for payment and identity my plan is still inactive after 1 month +"

"i have called yi twice remember to call them after 5pm both times i explained the whole problem filled in emails with photos etc"

"i suspect that the motion detection problem is due to a faulty unit so i am sending it back"

"keeps losing wifi"

"i found that by the time the camera started to record all you could see way peoples sides or back for a fleeting moment before recording stopped"

"don't make a mistake they do still push their cloud storage but the camera does its job without it so you can potentially lose the videos only if the camera is stolen but you don't get impaired features like with other competitors"

"have another yi cam different model with same issue"

"i wish the clips are at least 30 seconds long"

"yi cloud is really expensive versus other competitors"

"there is a firmware hack to enable that but its still not as good as i would like it to be"

"and has been for a further month despite several resets"

"i've tried to speak to yi support about this issue many times but they are absolutely useless and stop responding after they realise they can't fix this issue by making me turn it off and on"

"probably the least reliable camera i’ve ever seen in terms of watching live footage"

"buy almost anything else because these will waste your time"

"the one i received had an sd card slot but there is nothing behind the slot and the sd card slips straight into the cass and rattles around inside the unit"

"as in the title software update can turn the camera into a brick and other reviews stated this too"

"it's a shame it automatically shuts off at 9pm and has random drop outs on recording"

"motion follow is okay but tracks traffic and sometimes can ignore actual people"

"also you are unable to stream!"

"ended up returning as cable not really long enough for any external points"

"now the camera works but it just disconnects all the time"

"well in my opinion the quality of the yi camera video recordings is better than the ring spotlight cam which costs £280"

"i will provide a video to illustrate my problems further"

"going back to the motion issue"

"this isn't very good as the reason i brought it was as i am currently away from my home so needed around the clock watch on my house"

"im not impressed and feel let down philip"

"camera wall mount that swivels screws"

"this is definitely not a fake review!"

"i was going to install sd cards in each camera not really explained in the instructions but east to find out how online but having been tempted into the cloud storage system by the free trial i've been so happy with it and the original 2 cameras i will continue the cloud storage subscription and add i've also bought 3 more cameras i just hope they prove reliable as i've invested so heavily in them"

"currently having motion sensing issues triggered by rain"

"it can automatically adjust the video quality by your internet speed without losing many details"

"as in the title software update can turn the camera into a brick and other reviews stated this too"

"many of the of other cameras had very similar features at a lower cost but appeared to be let down by the android ios app which would appear to consistently obtain very low ratings"

"should use dc instead of usb had to make a widder hole for usb and then fill the hole because cable itself is flat"

"calling function and cloud buffering is poor"

"i selected the cheap one and it just totally locked up and refused to work"

"the biggest annoyance though is the stupidly short usb power lead that comes hard wired to the damn thing"

"picture quality is ok in the day but poor at night zoom is grainy motion detection is hopeless doesn’t matter if you set zone goes off when it feels like it however it an affordable price and easy to install"

"screenshot attached light blue means recorded data other area is dropped connection again very poor as you could miss a crime or event!"

"if i push to talk over it then that just crashes it altogether i think because it draws extra power to engage the speaker and thus killing it"

"poor quality false notifications"

"overall very dissatisfied and won't be buying any yi products again mainly for the useless customer service"

"disappointed you have to pay a large subscription charge"

"overall good having a bit of an issue with sensitivity too sensitive and it alerts with rain drops and not enough and it misses some obvious things like visitors to the door"

"there is no way a person or car registration could be recognised which renders the camera largely useless for my needs"

"waste of money and time"

"only 3 months of use and condensation has appeared inside the camera so you can no longer see a picture the camera is now useless and can no longer be used!"

"bad points motion detection “too” sensitive even on lowest setting no zone control no angle limitations inclusions schedule needs more customisation to inc"

"seems like a software bug"

"spoke to supplier and it's been a challenge to get the replacement"

"however after several months the camera lost its connection to my account so i have tried to re pair it but the reset button doesn't work so it is now a useless brick attached to the wall with a cable that has been drilled through the wall and sealed in place"

"frame rate is low for same price you can get 4mp this is 2mp camera at 30fps with dc power and dual band wifi this is 2"

"so it means the camera which was previously useless is now more than useless just using electricity and hanging up on the wall"

"should use dc instead of usb had to make a widder hole for usb and then fill the hole because cable itself is flat"

"don't make a mistake they do still push their cloud storage but the camera does its job without it so you can potentially lose the videos only if the camera is stolen but you don't get impaired features like with other competitors"

"but then you see it's limitations"

"my cloud plan dissappeared after changing phones and now keeps signing up to the wrong plan yi support are just ignoring me"

"the main downsides were a oermenantly attached power cable and no rtsp support which means you have to buy cloud subscription for off device storage"

"this camera is useless"

"i believe the issue stems from the usb power cord being too short unless you have a socket close to where you want to place it which is unlikely as it is an outdoor camera"

"this is after yesterday returning a blink xt system which was shoddy"

"live view works but alerts don't which is pretty pointless really"

"after over a month of exchanging emails with the manufacturer and following every step they have suggested to fix it it has become clear that they do not know what is wrong with it and offer only a stony silence when i suggested they replace it or refund it"

"got two of these one has an audio problem sounds like buzzing but it's installed so can't be bothered to send it back"

"•the black faceplate is covered in micro scratches as if it’s been wiped over with a cloth there was also no protective film on the lens"

"the sd card can be viewed through the software and there's a version for windows so access from a pc also works"

"what became a possible 30min set up became 3hr nightmare back and forward to b&q"

"waste of time and money"

"i kept getting the same “fail to acquire” message"

"being told my sd cards were probably incompatible or formatted incorrectly they weren't "

"being told my sd cards were probably incompatible or formatted incorrectly they weren't "

"i have downloaded and reinstalled the app at least six times but still will not open the apps were downloaded from yi windows and mac site has anyone else had this problem and can they help yi help team take ages to respond then state it is a computer fault"

"i'm not sure if my unit is faulty but it happened both when i initially tested it out of the box and when securing it to a wall even though the camera reports as having a 100% connection to the wifi it has disconnected and refused to reconnect"

"in fact far more misses than hits even when turned to highest sensitivity"

"laptop fire tv that irritating noise is always there i contacted seeverything uk and i was palmed off with excuses and then they totally ignored my messages the sellers name may say uk but it's actually shanghai you are dealing with i would avoid this seller and this security camera at all costs"

"the only big complaint i have is the app is a but of mess to navigate with the same functions in different places depending on which screen you are on"

"will not install on iphones eventually installed on ipad but then would not work unless we paid for a subscription there was no mention of that when it was bought the support is not helpful"

"an update they appear to have added which no online review seems to mention is the addition of the notification area detection you can highlight a box within the frame where it will only notify you based on activity in this area"

"but for some reason i had alot of issues with this current camera"

"i wish now i hadn't got the ring as i'm gonna be stuck with a hefty subscription until the camera dies"

"their cloud service is incredibly poor where the cloud service doesnt allow you to playback recordings and also with no auto renewal feature meaning your cover can be disabled without you knowing "

"biggest issue for me is that it does not support rtsp real time streaming protocol or seem to have any web interface therefore you are tied to using the official yi home phone app or pc program"

"says network not good enough but moved access point router next to the external wall and still won't work"

"includes a mounting template all screws and fixings if required and even usb cable mounting clips for a very neat install"

"and it only does landscape counter clockwise when i tend to turn phone clockwise"

"i have had to replace two of the usb power adaptors due to failure of the ones supplied"

"so this makes it next to useless for iding anyone if there is a break in but is otherwise good for general seeing what's going at night or when you're away"

"i contacted the support but got nowhere fast"

"update dec 2018 : the app for windows pc is now not running properly"

"i figured it was just a bad batch or faulty component"

"camera is ok but the alerts don't work on android phones until you open the app then you get loads of notifications all at once which is useless"

"the 3m cable is non extendable as it is attached to the camera which might be an issue if you didn't have a power socket planned for this camera you don't want to leave the camera socket out in the weather: this bit is not water proof"

"it now only picks up major movement and minor movement is now ignored although the camera is set to most sensitive setting"

"due to the poor customer service i think i'll go elsewhere!"

"overall very dissatisfied and won't be buying any yi products again mainly for the useless customer service"

"the only slight negative is flys etc set off motion alerts at night time but i am still playing with the settings so may be able to resolve that"

"mine is placed at height looking at my front door area so there is no power sockets"

"the motion sensitivity is also useless"

"for instance my power socket is outside and another 8 metres away and is proving a nightmare to buy cables to get to it"

"they worked perfectly fine for about a week then they stopped recording the 5 sec clip and now the one to the front of the house is gone offline"

"to be honest i'm disappointed and wished i'd sent it back when i had the chance"

"laptop fire tv that irritating noise is always there i contacted seeverything uk and i was palmed off with excuses and then they totally ignored my messages the sellers name may say uk but it's actually shanghai you are dealing with i would avoid this seller and this security camera at all costs"

"i had a sv3c dome camera before this one and it was useless at night"

"compared to nest where the storage plan is expensiver but you can have several cameras in the plan you pay here per camera and 90 bucks for the shortest 7 day period per camera can get quite expensive"

"i feel sure that yi will do a firmware update soon to control this rain problem"

"purchased as it had the sd card feature which on paper is great but sadly only worked for the first week or two"

"should use dc instead of usb had to make a widder hole for usb and then fill the hole because cable itself is flat"

"1 of these worked perfectly but the second developed a problem"

"was unsure at first to purchase it"

"the infrared system is now faulty and causes picture disturbance throughout the night causing the camera to constantly alarm and record the picture disturbance as the camera movement sensor thinks it's a genuine alarm movement"

"cheap camera does the job pros micro sd slot cheap effective cons picture not great in the dark inadequate cable length"

"they loose connection to wi fi"

"the camera works but the app fails consistently to either remember the login or to send notifications"

"there is a constant clicking noise from the microphone really loud click click"

"my cloud plan dissappeared after changing phones and now keeps signing up to the wrong plan yi support are just ignoring me"

"even a camera alarm"

"the image quality i would say is 720p and not 1080p as it says"

"it simply did not work"

"it's easy to install and i can monitor my flat when i am travelling"

"the search and auto detect feature is also poor and often hit and miss"

"have reset the camera 3 times checked all the settings and checked for firmware updates there are none and this still continues to happen so the completely fault ridden useless wall ornament that yi is marketing as a “security” camera is going back in it’s box and back to it’s biological parents"

"thus it’s more of a deterrent than a useful camera"

"the two outdoor cams are fitted under eaves and are not susceptible to rain"

"i should note that this is very rarely an issue during the day just at night when the infrared is on"

"did a reset and got it working again for one day only then it stopped"

"initially was impressed but had issues with the cloud service in that there have been periods where footage has not been uploaded"

"if i have one concern it's that the motion sensor is too sensitive even at low levels causing many alert notifications"

"however at night it is terrible so much so that i now ignore it eg rain will set it off despite it being in a covered location camera the picture quality is great and it picks up the wifi signal well overall if it was not for the night time notifications being so bad and short cable i would have given this 5 stars"

"changed my review to one star due to latest camera not being able to download footage"

"update we got another one delivered and just noticed it stopped working 22 feb"

"imagine if your car is removed by a thief!"

"unless you intend to use this right next to your router it is a waste of time"

"very good image quality response is rather slow and the alert mode is not accurate even in high sensitivity mode"

"will have to be binned now unfortunately"

"one camera which is the closest to the router continually fails"

"my brother has the same model and it works perfectly fine he has also attempted to set it up but it just doesn’t work"

"i have used hikvision cameras 1080p which are much much better"

"cable length cable length is 10ft but it comes out of the bottom of the camera and is hard wired very bad positioning if you want to connect to a power source above the camera as it leaves a very naff finish when installed"

"cheap chinese tat"

"setup was easy i set them both up inside then installed installation was simple drilled the holes and apply construction adhesive to make sure it was strong"

"you will regret it"

"supposed to be 1080p but the pictures are quite blurred"

"camera is generally good however there are couple of serious issues"

"app is glitchy notifications can sometimes arrive days late"

"motion detection there is no specified range on this anywhere available online i looked everywhere but could find no actual technical spec so i contacted the yi community forums and was advised that the range is only 15ft from the sensor and that the sensor worked by determining heat signals body heat and so on not by actual movement"

"i don't know if i can return these items as i have installed them and been using them for a while"

"i got charged but the subscription failed"

"both the android app and windows application work well however i own a few cameras from other manufacturers and prefer to use one android app to view them all which wont work with the yi camera because it doesn't support rtsp"

"camera is great but the cloud service is awful"

"check the app store for the recent reviews too it’s not just me"

"ok picture but the 3 of the cameras are junked and not working"

"even if they wanted to stay on low voltage a regular basic dc cable with an adapter instead of the usb charger we have to use anyway would make things lot easier instead of having to get a 20mm drill bit"

"i contacted the support but got nowhere fast"

"there is a constant clicking noise from the microphone really loud click click"

"i was told if it was plugged into wired it would use that seems very 'afterthought' and easy to add functionality via an update"

"i selected the cheap one and it just totally locked up and refused to work"

"im not impressed and feel let down philip"

"i was able to set it up quickly and all seemed well but the camera intermittently fails to load video clips and has inexplicable gaps on the timeline"

"all in all don’t buy this as you’ll regret it when you need it the most it won’t work and you’ll be left feeling stupid for wasting your money on a vastly unpractical and flawed “security” system"

"motion detection could use a little improvement"

"the sound is truly terrible"

"3 indoor cameras went down early today now this one has failed"

"it doesn't give motion detection alerts unless you start the app which is completely pointless"

"most hand held drill only go up to 18mm so you’ll need a sds drill"

"i have ran the cable and it's nowhere near a socket so i have had to extend it"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"really disappointed"

"i live in a small bungalow which doesn’t bode well for a large house really annoying have tried reinstalling camera and showed full bars on wifi but yet again no ‘live view’"

"part of the problem is that the camera lens is quite distorted and out of focus over most of the field of view and is only really sharp in the center of the image"

"can't fault them at all"

"my only gripe with this product is the quality of the wall mounts that come with each camera"

"there is a short lag for the clips to upload to the cloud but i haven’t found this to be a major issue"

"firstly the night vision just doesn't work"

"better screen masking options to block areas with plants or false alarm"

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"unless i park the car in exactly the same spot every night and set an exclusion zone around the windows there is no way to avoid this"

"the instructions are pretty useless as this is app based just download the free app and follow the setup prompts"

"night vision is very blurry which is a shame because the daytime images are really clear"

"2 battery life is very limited unless you want the camera to be non operational for most of the time"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"night vision is rather poor you are able to see a person moving from 10m but that's practically it "

"the only negative for me is the lack of full integration with smartthings"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"i need a replacement for this camera it has no and does not work"

"do not waste your money"

"by the 8th of november it has stopped working"

"waste of money and i regret resent buying"

"by the time the app opens 10 12 secs and the awful awful lag catches up whoever was at the door has gone"

"just disappointed"

"absolute garbage"

"will be returning this as its just not good at what it is meant to be good at"

"one of the main selling points "2 year battery life" is a total disaster"

"which is a really pointless requirement when you're talking about outdoor cameras"

"the quality is shockingly awful!"

"you can't distinguish faces 10 feet away just not up to amazon's usual quality just thought i had to review as it was quite disappointing"

"well they are really frustrating!"

"i was so excited to get this system but i was very disappointed"

"the wifi signal is just awful making the camera close to useless for me"

"incredibly disappointing that it cannot be used as a trigger for alexa or smart home functions"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"terrible absolutely terrible"

"awful product delayed triggering time which means someone could get out of view before recording begins"

"actually its outrageously poor considering the cost of the camera and i see already that amazon is offering additional additional mounts for a further £9"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"the quality of the picture is reasonably good in the day time but night vision is pretty poor even at the enhanced quality setting"

"also had to put these up high due to how easy they pop off the wall mount criminals would take them easily lol i’ve just ordered the silicone covers for them so that might help with the cold conditions "

"which means it just hangs from most sockets very untidily"

"biggest waste of money i have ever seen"

"poor show amazon"

"it's an embarrassing product that amazon should not of put there name to"

"the motion detection is delayed so it seems pointless to use it as a communication to talk to deliveries because when they come and the camera records you can’t physically access the live stream as it says ‘camera busy’ as it’s recording?"

"it is now going straight to the garbage where it belongs"

"received the blink xt2 yesterday and was very disapointed"

"if you try to see who's at the door and it fails first time and you try to view again it just says "live view in progress" when it isn't"

"terrible customer service not worthy of the amazon brand in my opinion"

"it's ok but still has faults in design"

"live view absolutely useless"

"this may sound small but its frustrating a little at times"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"if you need to get an appreciation of the kind of issues then read the other reviews and be aware that some of them are based on completely unrealistic expectations"

"i had planned on adding more cameras to the system but im not left wondering if i would just face the same issues again and with less options for placement it could just end up being wasted money"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"do not recommend as you could be wasting time depending on whether they'll send you a working unit or not"

"i’ve been looking at this for a few months and always been put off by some very harsh reviews of poor performance"

"obviously that is not a satisfactory situation as an unwelcome caller may not be registered"

"if i had been aware of the limited range of the motion sensors i would've probably bought something else i will stick with them and buy more cameras eventually"

"if you bear that in mind you can't fault these at all"

"my camera has good wifi signal too but still delay happens"

"this is basically flawed"

"the camera to wi fi strength reading drops off rapidly with distance and needs a repeater in every room blink give standard complcated answers not applicable to uk internet providers especially with dual frequency routers"

"i’m returning mine as they must be broken"

"i am fortunate enough to have a detached house and there is 1 camera on each side 4 "

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"we've had some torrential rain since installing them and the camera housing has withstood the downpour a heavy frost did obscure the lens one night until the sun warmed things up"

"all because a lot of people dont know what they're doing i have a mine field of easy to set up and hack things out there and trying to find a security device i can be sure is safe"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"never written an amazon review before but thought it would be best to warn anyone thinking about wasting money on these"

"i had both cameras mounted within 10 mins i have wooden cladding outside so was quick to do but any surface to screw in the bracket will be quick once you have rawl plugs in if not onto wood"

"i would have been very satisfied except for one massive problem"

"fibre wifi 500mb and this camera is just very slow"

"i did contact customer services and they tried to resolve it and eventually stated it was a hardware issue so they immediately sent me another camera but the replacement is exactly the same"

"99 during the limited time sale"

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"but if they only last a year i will be happy as it’s still more than other more expensive systems"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"easily removed and stolen"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"in night mode the image is even worse as expected i suppose"

"i would advise hat they are put in a discrete or high position to prevent then being stolen"

"they are truly one of the major infuriating electronics"

"1 failed straight out the box with no sound had a nightmare trying to get it replaced and still waiting support team lied to me telling me it was coming in next "few days" it's already been a week and still not materialised despite it having been sat in the dpd depot for the last 3 days"

"in this time the camera may capture someone approaching your front or rear door then during the 10 seconds break completely miss them entering the property or doing damage or anything else that you may want captured"

"dreadful service"

"blergh live view fails often"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"i just wonder if i should have sent it back when i realised there was a connection problems ?"

"the quality is good at distance but the images do become blurred if you zoom in to the max but that being said i think they are good enough"

"they’re brittle plastic and come with just two screws no wall plugs etc"

"constantly losing connection"

"i’m returning mine avoid!"

"it also provides a link to trouble shoot this problem"

"if thinking of buying the recommended camera shields for incelment weather again dont bother the wind blows the water onto the cameras and the fixing stems rust its only been two months save your money and yout valuable time avoid blink"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"called blink support and they never heard of error message like this and told me to return it to amazon"

"another main issue is that you cant use local storage without manual downloads or purchase more cloud storage"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"the only thing the app is missing for me is that you cant mass download the clips all at once you can however mass delete them"

"you get a decent amount of storage allowance"

"ease of installation pir motion detection meaning fewer false triggers free cloud storage thumbnails in the software to quickly indicate what caused the trigger night vision 2 way audio alexa integration etc"

"if they alarm now i get my torch and go look in my garden or ignore them as for watching footage "

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"i've had a blink interior system for some time and i am completely happy with it the video quality and ease of connection operation is unbeatable in my opinion"

"the only slight drawbacks are the max 60 sec recordings before a 10 sec pause but have found so far that 60 sec are ample"

"in some cases the person is already turned around and walked away"

"be prepared for multiple missed events and false alarms"

"another issue the motion detection has is reflections"

"batteries lasted 9 days on the front camera 😂😂 if you want to actually see what's going on at home get a wired one there's literally no point in these the 2 year claim is honestly such nonsense"

"you cant really see faces i spent ages trying to sort it out"

"night vision is poor to okay unless there is some light about"

"daytime quality is ok but the night mode is very blurred"

"night vision has changed to a closer range to cam lense only problem so compared to old xt not quite as good"

"one of the three cameras run out of battery after only 5 weeks of use and the other two also shows low battery"

"would be nice to have a way to reboot the camera and sync module via the app these are working well so far conected to bt home wifi mesh discs edit: few days in a live view on camera and thumbnail snapshot seem to be failing regularly at night when network usage in the house is at its lowest"

"i have ordered and got a washing machine which i love and many household products delivered which is so helpful as i have been told to self isolate"

"9 months later still not fixed the issue reported to management level broken promises of firmware update to address these issues have been unanswered junk camera poor customer support steer clear of this substandard camera that is painful to use"

"update: just 17 days after getting the camera and setting it up i have got a low battery warning"

"when you do a live view there is an awful buzzing sound for a second or so before the audio comes through"

"my garden device is almost dead after one month!"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"must admit i really like these cameras but where they fall down is when it comes to setting a schedule regardless of how many cameras you have linked up you can only set it to turn them all on or all of together"

"don’t even have to worry about the batteries going flat alexa can be set up notify you and even order replacements from amazon"

"also to note sometimes we go or leave by the front door and it doesn’t record"

"did some research & was almost put off by one or two negative reviews"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"4ghz only solution"

"what then happens if the module or the cam loses signal is that the cam does not work you get a blank grey screen on the the app saying disconnected"

"one dissatisfied customer"

"i struggled for a couple of hours to get it set up so alexa would notify of a 'visitor' but eventually gave up and called amazon who looked up the problem and discovered that it only works in the usa and canada and not in the uk yet?"

"however i set one up outside in the daytime it was fine come night time it was virtually impossible to see anything i had to go outside to look because i thought an extremely thick fog had descended it was literally impossible to see anything at all when the motion detector alerted me to movement i can only assume it was a cat but all i could see was eyes as it moved across my patio"

"it is easy to set up trigger areas within the field of view to eliminate spurious alarms"

"on the good side i like the motion detection and how u can choose what to detest radius and u can schedule them although u can’t pick an individual camera to schedule which is annoying "

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"the main failing in my view is that it does not reliably reconnect to the wifi if there has been an outage e"

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"the main problem with this system is the camera quality its poor compared to even the cheap camera systems"

"only limitation is the quality of your wifi signal but the camera system shows how strong the signal is during set up"

"contacted the blink technical support but they were utterly useless repeatedly telling me to make sure it was switched on!"

"had for 1 week reset twice because it lost wifi signal less that 30cm from router first frost this morning camera picture terrible"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"we now have a camera at every access point to the property doors windows gates garden fence and not one of them has lost connectivity despite the large area they’re monitoring"

"however i am pleasantly surprised and am not planning on returning this as it stands"

"up my neighbour going to work this morning very easy to install i think it took me longer drilling the walls with 2 holes i have a really expensive wired cameras set up and they are great i was really socked how easy it was i had to drill holes for my wired installation i wish these were about then"

"my gripes are you get an intruder the alarm sound on your phone will most likely be inadequate as it uses your notification sounds which are in my experience very short but it also means you get false alarms whenever other notifications come down which can be very frequently"

"night vision camera clicks noisy when comes on and off and red light is switching on and sensitive to light"

"using the built in speaker is a bit clunky !"

"i am copying a statement from the product description down here and please tell me if any part of that would indicate that "hey btw this camera is totally useless without buying an additional module""

"the mount is a bit feeble and it would be simple to steal one of these if it was mounted low down"

"the main problem is the lag in picking up movement"

"delay between motion and detection and notification wasted my money as usual with amazon reviews 😡😡😡"

"all in all i would not recommend purchasing this product and am seriously regretting wasting my money"

"so this was difficult fiddly and time consuming"

"i'm just saying that this product is not as good as it claims and for that reason it is way way way over priced"

"luckily i had positioned the blink in a corner above the front window so it was well tucked away and wasn't easily spotted"

"can’t give 0 stars sadly!"

"only had few months and app on phone showing that battery's are low health mm to say these last for 2 years is crazy as i only used for short views "

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"update: after amazon responded and suggested another camera in addition to the original i have seen further issues with the blink technology and will be returning both cameras"

"these 2 issues make this device completely unsuitable for my needs so now i just use it as a deterrent"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"it never catches the subject for short events"

"negatives: all four cameras have at some point gone offline leading me to have to delete and reinstall hint: make sure you have all the serial number of the cameras recorded in case you have to reboot them i didn't and had to climb back up a ladder to remove the camera and record the number"

"in truth i was just being impatient and it did connect after leaving it long enough to go make a brew"

"also having not adjusted any settings and previously recieving activation notifications despite movement infront of the camera was failing to detect anything"

"when you can't get it to announce that motion detected and run a routine battery will never last week let alone 2 yearsthis claims that it works with alexa but it doesn't say that it's limited function routines are very difficult to get working triggers impossible ifttt helps with g00gle home amazon edited this review!"

"i believe they've been manufactured in humid conditions and fog when the internal temp drops"

"he can do to help the third advisor couldnt be less interested or helpful if he tried telling me to return them this isnt helpful or convenient ive been without the front camera for 3 days now we bought these after being burgled a few months ago safe to say im not happy in the slightest and ive"

"i would like it to automatically connect to my original ssid even if it is a slower connection"

"i am so fed up with going to the door and finding sales people knocking even though i have a sign saying no cold callers"

"i can manually enable them and disable them but that's a massive pain in the ass"

"fundamental design flaw as it’s too easy to steal"

"setup was super easy but please note you need wall plugs if you're installing on brick walls you get screws included in the box but no wall plugs"

"works ok indoors when initially testing out the camera albeit the app is very un user friendly and live feed is very clunky at best like the old days of trying to watch a video over dial up broadband"

"i still have some unresolved issues with the camera"

"i have sky tv the connection to router is through a sky hub maybe this is the reason but i am heart broken and very frustrated"

"junk for money"

"i can't stress enough that some negative reviews on this product are down to simple mistakes from the user not the device this inculdes wifi range and the strength of your wifi unfortunately if your have poor wifi you will have delays and possibly connection issues"

"you can section of certain parts of the field of view of the camera to minimise trees & bushes moving around in the wind giving false alerts"

"but this can be helped by being able to set up dead zones in the settings"

"they often don’t work and the camera fires even though it’s set to ignore part i’ve updated the photo in app too "

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"not many false alarms sensitivity can be turned down during windy weather and areas of the frame can be ignored so it doesn't pick up buses seen over the back gate "

"overall i'd recommend you buy this product however there are some big issues that may stop you"

"it has no secure mount and is a clip on so would have concerns of theft ironic i know so i have purchased third party secure cradle that screws together"

"the "advanced zoning" doesn't work or is very intermittent on some of the xt2 cameras"

"very easy to install all it takes are a couple of drilled holes and that's it"

"i would say that if the camera is situated in a busy area then definitely get a power cable as the batteries will not be reliable and you will spend a fortune on replacing them"

"if you have got weak signal near your camera i would recommend you get a tp link powerline wifi extender available on amazon on the positive side: the camera runs on two batteries that are included these are meant to last for two years i haven't had it for long enough to comment on this the camera comes with a bracket and screws included"

"motion detection this is the biggest problem of all"

"now the biggest downside to this system: the night vision!"

"random issues with connection and camera stops recording have to reset the box then"

"just no excuse poorly executed"

"massive delay in showing you the image when you get a notification or just want to view"

"wake up the next day your stuffs gone but at least you’ve got a video of some masked thieves stealing your stuff"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"as is 4 stars only and the price is the saving grace in comparison to other systems on the market"

"they can log into and adjust your system if you are having issues so maintenance is automatic with regular software updates which self install"

"most irritating though was because app kept crashing the number of logins in a session is apparently quickly hit and access cannot continue since user is locked out for an hour for security"

"upon looking on the blink community forum it seems like an on going issue that has yet to be fixed"

"quality is ok but it's a rip off unless it can trigger events might as well put a cheap webcam in a plastic bag"

"i get over 50 alerts per day busy road and battery lasted around 2 months"

"i regret buying them"

"the android app is easy to use but a bit slow to connect"

"i set mine up checked the live feed once then found out that it must have been a fluke because it didn’t work once fitted"

"its massive selling point is the fact the cameras have zero cables!"

"i'm going to look into my legal rights as not fit for purpose but past amazons return window"

"if amazon were to make this camera with the option of hard wiring with both power mains and internet cables this camera would sell like hotcakes"

"i would like to see the ability to connect these to more than one network or ssid as i use a wifi repeater if the repeater goes down for some reason the camera connected to the repeater would be useless"

"okay there are accessories that enable you to enclose the camera in other colours but many will not think of this and will simply not buy the camera as it's black?"

"i tried moving the sync module to 3 different positions but nothing changed still a poor signal"

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"this proved to me that this product can’t be good if can only offer a 30day warranty"

"blink support advised i needed another sync module which is not available at that time nor do they have any eta"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"battery life unknown at the moment but the claims are 2 years the app is super simple and useful too as it allows all settings to be done from anywhere any time"

"i’m returning mine as they must be broken"

"to make things worse technical support makes you waste time when contacting them with the usual "try to move the camera" "try to change batteries" "try restarting it" etc"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"just no excuse poorly executed"

"at night the infrared image is useless most of the time"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"i was quite excited to try out this camera but was disappointed by the lag time its nuts upto 7 seconds lag viewing live footage"

"currently the app lacks a schedule to arm or disarm the system"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"its seems to me like the product has been rushed out in beta form and is not yet fit for purpose"

"unfortunately i'm unable to recomment this product the basics here is it needs to be reliable enough to leave and bring up footage when needed not constantly check its connected"

"must be a faulty camera xt2 the other 2 x xt cameras are working very well indeed no problems at all"

"appalling product and dire customer service"

"there is an unacceptable delay between the camera picking up moment and the image appearing on your phone or tablet"

"the only way to turn it off is to remove the batteries"

"other times it picks up motion in the disabled grid"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"do not believe the slick adverts for this unit as they paint a false picture they are obviously primed with knowing someone is at the door etc"

"my biggest issue was the night vision when there was any other light from lichen windows or the ir light on a different security camera"

"on tripped recordings they all miss the initial stages with the recorded footage only capturing the final moments such as the ‘intruder’ walking away"

"could do with a locking screw to stop it being removed so easily"

"but the supplied mounting is utter crap"

"works with echo devices but you need a fast upload and download speed for this to work else alexa will fail to connect"

"ironically a picture on the amazon sales listing which i saw before purchase shows the camera mounted at an entrance door which is in a reachable position"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"but its grossley underdeveloped lot more work needed to make this a "market leader""

"the camera brackets are a bit flimsy and i am worried that the next gale will blow them of the brackets"

"g frosty morning the images become unusable because of condensation!"

"i wish i had done this broom handle test to begin with as it took three attempts screwing this one camera into brick to find a spot that worked which was a real pain and to be honest i was close to sacking it all off and sending it back for a refund after it didn’t work the second time"